Access to GravityZone Cloud Instance 1 has been restored. During this incident, endpoint protection was not impacted, and all other services within GravityZone remained operational.
Posted Oct 09, 2025 - 10:23 UTC
Monitoring
A fix has been implemented for the issue affecting the GravityZone login services on GravityZone Cloud Instance 1. We are currently monitoring to ensure stability of the solution.
Posted Oct 09, 2025 - 09:46 UTC
Investigating
GravityZone Login is currently experiencing issues for GravityZone Cloud Instance 1. Our team is actively investigating the issue. Users may be unable to log in at this time. It is important to note that all endpoints remain protected and other services within GravityZone continue to operate normally. Error displayed: Authentication failed. Wrong username or password
Login should be possible after several attempts.
Posted Oct 09, 2025 - 09:24 UTC
This incident affected: GravityZone Control Center Single Sign-On (gravityzone.bitdefender.com) and GravityZone Cloud Instance 1 (cloudgz.gravityzone.bitdefender.com) (Management Console).