All Systems Operational

GravityZone Control Center Single Sign-On (gravityzone.bitdefender.com) Operational
GravityZone Cloud Instance 1 (cloudgz.gravityzone.bitdefender.com) Operational
Management Console Operational
GravityZone -> Endpoint Communication Operational
Licensing Operational
API Operational
Email Security Operational
Mobile Security Operational
GravityZone Cloud Instance 2 (cloud.gravityzone.bitdefender.com) Operational
Management Console Operational
GravityZone -> Endpoint Communication Operational
Licensing Operational
API Operational
Email Security Operational
Mobile Security Operational
GravityZone Cloud Instance 3 (cloudap.gravityzone.bitdefender.com) Operational
Management Console Operational
GravityZone -> Endpoint Communication Operational
Licensing Operational
API Operational
Email Security Operational
Mobile Security Operational
GravityZone RBX Cloud Instance (cloudrbx.ovh.gravityzone.bitdefender.com) Operational
Management Console Operational
GravityZone -> Endpoint Communication Operational
Licensing Operational
API Operational
Email Security Operational
Mobile Security Operational
GravityZone SysEleven Cloud Instance (cloudham.s11.gravityzone.bitdefender.com) Operational
Management Console Operational
GravityZone -> Endpoint Communication Operational
Licensing Operational
API Operational
Email Security Operational
Mobile Security Operational
GravityZone DTS IT AG Cloud Instance (cloudher.dts.gravityzone.bitdefender.com) Operational
Management Console Operational
GravityZone -> Endpoint Communication Operational
Licensing Operational
API Operational
Email Security Operational
Mobile Security Operational
Bitdefender Endpoint Security Tools Operational
Windows Operational
Linux Operational
macOS Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Oct 21, 2026

Mitigation for PHP vulnerability impacting certain areas of GravityZone
Resolved - All GravityZone Cloud instances have been updated with the patched PHP version. All mitigations are now removed.

Thank you for your continuous trust.
Oct 21, 18:48 UTC
Update - The sample submission functionality is disabled too
Oct 21, 11:04 UTC
Update - The support form in the console is also affected. In order to reach Bitdefender Support, use any of the channels listed here:
How to open a case with Bitdefender Enterprise Support
Oct 21, 09:11 UTC
Monitoring - On October 20, 2026, two critical remote code execution vulnerabilities in PHP were publicly announced, rated 9.2 (CVSS v4.0). Technical details have not yet been disclosed, and PHP has not published a workaround.

As a precaution, we have applied mitigations and temporarily disabled all GravityZone Cloud capabilities that involve uploading files.

Endpoint protection, policy enforcement, and detection continue to operate. Policy settings, exclusions, and rules can still be added manually; only CSV import is affected.
We have found no evidence that these vulnerabilities have been exploited against GravityZone.

Why we did this
These vulnerabilities could allow remote code execution, and their full scope is not yet known. Until fixed PHP versions are deployed and validated across our infrastructure, we chose to remove the exposure created by file uploads rather than accept that risk for your environment and our platform.

What happens next
The restriction is temporary. We will re-enable these capabilities once the fix is deployed and will notify you when that happens.

What you need to do
No action is required on your side.

We apologize for the inconvenience and appreciate your understanding.
Oct 21, 09:02 UTC
GravityZone Cloud Instance 3
Completed - The scheduled maintenance has been completed.
Oct 21, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 12:00 UTC
Scheduled - Due to a scheduled update, Control Center will be unavailable.
For details check Release notes
Oct 6, 09:38 UTC

Oct 20, 2026

Performance degradation in certain areas of GravityZone
Resolved - This incident has been resolved.
Oct 20, 18:38 UTC
Monitoring - A fix has been implemented and we are monitoring the results. Slight degradation might still be noticed.
Oct 20, 17:49 UTC
Investigating - We are investigating an issues that is causing slowdown while using the platform and login issues.
Oct 20, 17:03 UTC

Oct 19, 2026

GravityZone Cloud Instance 2
Completed - The scheduled maintenance has been completed.
Oct 19, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 06:00 UTC
Scheduled - Due to a scheduled update, Control Center will be unavailable.
For details check Release notes
Oct 6, 09:37 UTC

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

GravityZone Cloud Instance 1
Completed - The scheduled maintenance has been completed.
Oct 15, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 15, 04:00 UTC
Scheduled - Due to a scheduled update, Control Center will be unavailable.
For details check Release notes
Oct 6, 09:36 UTC

Oct 14, 2026

GravityZone RBX Cloud Instance
Completed - The scheduled maintenance has been completed.
Oct 14, 06:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 04:30 UTC
Scheduled - Due to a scheduled certificate update Control Center will be briefly unavailable.
Oct 9, 05:48 UTC

Oct 13, 2026

GravityZone DTS IT AG Cloud Instance
Completed - The scheduled maintenance has been completed.
Oct 13, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 04:00 UTC
Scheduled - Due to a scheduled update, Control Center will be unavailable.
For details check Release notes
Oct 6, 09:35 UTC

Oct 12, 2026

GravityZone SysEleven Cloud Instance
Completed - The scheduled maintenance has been completed.
Oct 12, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 12, 04:00 UTC
Scheduled - Due to a scheduled update, Control Center will be unavailable.
For details check Release notes
Oct 6, 09:34 UTC

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

GravityZone RBX Cloud Instance
Completed - The scheduled maintenance has been completed.
Oct 8, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 04:00 UTC
Scheduled - Due to a scheduled update, Control Center will be unavailable.
For details check Release notes
Oct 6, 09:32 UTC

Oct 7, 2026

IdP login issues
Resolved - This incident has been resolved.
Oct 7, 11:15 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 10:50 UTC
Investigating - We are investigating an issue that is preventing customers to login via IdP.
Oct 7, 10:13 UTC
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