Resolved -
The issue affecting the accessibility of specific sections of the management console has been resolved. Throughout the incident, your endpoint protection remained fully operational, ensuring the safeguarding of critical system components. While data processing experienced a slowdown during the incident, no events or data were compromised or lost. We would like to express our gratitude for your cooperation and continued trust in our services.
Jan 20, 21:00 UTC
Monitoring -
The issue impacting the accessibility of certain sections of the management console has been fixed. We are currently monitoring to ensure stability and full restoration of services. Thank you for your patience as we work to confirm the resolution.
Jan 20, 20:31 UTC
Update -
Login issues have been solved. Our teams are still working to address the slow performance of the platform.
Jan 20, 19:08 UTC
Identified -
We have identified the cause of the issue affecting the accessibility of specific sections of the management console. Our team is actively working on implementing a solution to restore full functionality. We appreciate your understanding and will continue to provide updates on our progress.
Jan 20, 17:43 UTC
Investigating -
We are currently investigating an issue impacting the accessibility of certain sections of the management console. Some areas load slower than usual and login to the platform might also be affected
Jan 20, 16:54 UTC