Microsoft 365 outage affecting various services from GravityZone

Incident Report for Bitdefender GravityZone

Resolved

The incident has been resolved. Email processing is no longer experiencing delays.

Posted Nov 14, 2026 - 07:11 UTC

Monitoring

Email processing is showing signs of improvement. We are now processing the queues.

Posted Nov 13, 2026 - 13:10 UTC

Identified

An ongoing Microsoft outage is impacting services from GravityZone

Services affected:
- O365 sensors
- Extended Email Security: Mail processing for Mesh 365 and Mesh Unified at mailbox level is currently impacted.
Mail processing for Mesh Gateway is not impacted to the same extent although we are seeing some SMTP connectivity issues when delivering email into Microsoft tenants.

Reference for MS incident:
X post / m365 Status Page

Outage was first reported by Microsoft at 17:54 UTC on November 12

Posted Nov 13, 2026 - 07:42 UTC

This incident affected: GravityZone Cloud Instance 1 (cloudgz.gravityzone.bitdefender.com) (Management Console, Email Security), GravityZone Cloud Instance 2 (cloud.gravityzone.bitdefender.com) (Management Console, Email Security), GravityZone Cloud Instance 3 (cloudap.gravityzone.bitdefender.com) (Management Console, Email Security), GravityZone RBX Cloud Instance (cloudrbx.ovh.gravityzone.bitdefender.com) (Management Console, Email Security), GravityZone SysEleven Cloud Instance (cloudham.s11.gravityzone.bitdefender.com) (Management Console), and GravityZone DTS IT AG Cloud Instance (cloudher.dts.gravityzone.bitdefender.com) (Management Console, Email Security).